At That Craft Pack, we offer a selection of memberships (each, a “Membership”). Please review these Membership Terms carefully and make sure you understand them before enrolling because they contain important and relevant information regarding any Membership you may purchase, including renewal and cancellation terms. Memberships are continuous and automatically renew unless you cancel your Membership or we otherwise terminate your account.
By purchasing a Membership, you agree to the terms below.
- Quarterly Box Memberships. A Quarterly Box Membership consists of an initial product box (each, a “Box”) and an additional Box sent out each season thereafter.
If you sign up for a Quarterly Box Membership, you will be immediately billed the purchase price (plus taxes if applicable) as a non-refundable minimum purchase and that season’s Box will be the first Box you receive. The specific Box you receive as a first-time subscriber is subject to availability.
That Craft Pack Quarterly Membership is for an ongoing service that is billed each season and will be automatically charged to your payment method on file. Unless you cancel in accordance with these Membership Terms (in particular, see section 3 “Cancellation” below), you will continue to be charged as described above.
- Annual Box Memberships.If you choose an Annual Box Membership, your Membership will include the same Boxes as you would receive under a Quarterly Membership, as outlined above. If you sign up for an Annual Membership, you will be immediately billed $219.99 USD (plus taxes if applicable), as a non-refundable minimum purchase.
Annual Memberships automatically renew on the next billing date after receipt of your first four boxes, unless you cancel your Membership in accordance with these Membership Terms (in particular, see section 3 “Cancellation” below), your payment method on file will be automatically charged for the next Annual Membership up to a month before the then-current Box is shipped.
- Cancellation Policy.You may cancel your Membership with us at any time, subject to the time frames below. We do not place “holds” on Memberships.
In order to cancel your Membership, you must do one of the following: (a) email us to indicate that you wish to cancel your Membership, and follow the instructions that we send you in response; or (b) log in to your member account, navigate to the “My Account” link, click on the “Account Details” tab, choose Cancel Subscription, and follow the instructions. There are no cancellation fees.
Cancellations must be effected prior to the billing date of the Membership renewal. For Quarterly Memberships, this means that you must cancel before the billing date for the next Quarter. For Annual Memberships, this means that you must cancel prior to the billing date for the next annual period (in other words, prior to the next billing date after receipt of your first four Boxes). For Annual Access Memberships, this means that you must cancel prior to the billing date for the next annual period. Cancelling your Membership does not provide you a refund for Membership payments already processed, nor does it stop a pending charge. Your cancellation will go into effect for the following billing cycle.
- Taxes.Stated prices for Membership and other do not include any customs, duties, sales, use, value-added, excise, federal, state, local or other taxes. You are solely responsible for the payment of such taxes related to your purchase. We have the right to charge you for any taxes that we believe we are required to pay or collect related to your purchase. Please also note that shipping and handling fees currently apply to all shipments outside the contiguous United States.
Questions? If you have any questions, please contact us at: